Challenge: A not-for-profit sought approval in their effort to provide Medicaid coordination and home and community based services for individuals with developmental disabilities. OPWDD rejected the request with little explanation.
Solution: In order for the agency to be heard, Gotham insisted on questioning the merits of this decision. The Commissioner of OPWDD had to be met with and questioned as to why lower level bureaucrats rejected this request.
Result: Ultimately, the agency gained approval for MSC and HCBS services in an extremely short period of time and is hopeful that they will soon be able to open a residence.